Pong - The governance layer for your team’s answersPong
Get Pong

Partner with Pong to Deliver More Value to Your Slack Clients

Help your clients add Slack's governance layer to capture, reuse, and maintain their organization's answers. Pong is the governance layer that structures human-verified Q&A and keeps it accurate over time, giving your clients' AI tools narrow, trusted context — without monitoring messages or replacing existing tools.

Get in Touch
Pong
Slack

Why Partner with Pong?

Add a high-margin governance layer to your Slack consulting practice so your clients’ AI tools, like enterprise search, have the best data to generate the most accurate responses possible. Whether Slack is part of a broader Salesforce or service transformation, or a focused collaboration project, Pong fits cleanly into the work you’re already doing.

Expand Your Offering

Add the governance layer that makes AI tools more accurate to your Slack consulting practice. Pong complements existing tools like Slack AI, Confluence, Notion, and enterprise search.

Expand Your Revenue

Pong unlocks new consulting services: answer governance, organizational intelligence analysis, and ongoing optimization that generate recurring revenue while helping clients get more from Slack AI and enterprise search.

Deliver Faster Wins

Show ROI in days, not months. Clients see immediate value as their teams feed trusted, always-accurate data to their AI tools, and you build momentum for larger transformation projects.

What Makes Pong Different?

Your clients already have knowledge bases and enterprise search. Pong is not a knowledge base and not an enterprise search tool. It is the governance layer that keeps answers accurate over time and turns scattered, long-form documentation into narrow, structured Q&A, so Slack AI and enterprise search have a constant stream of fresh, reliable data to generate the best responses possible.

Ask Privately, Share Collectively

Employees ask questions without fear of judgment or ghosting in large channels. Every question becomes a human-verified, reusable answer for the organization and AI tools.

Maintain from Slack Forever

Answer Check-Ins proactively ask users to verify or update Q&A pairs directly in Slack. No more stale documentation — answers stay current without maintenance overhead.

Explicit, Opt-In Capture Only

Pong never scrapes or passively monitors Slack. It only captures messages people explicitly choose to share, then turns them into structured Q&A pairs — giving your clients privacy-first answer governance.

AI-Ready, Trusted Data Layer

Pong gives Slack AI, Slack’s federated search, Slackbot, and enterprise search tools narrow, structured Q&A context so they can generate the most accurate responses possible from across your clients' existing tools.

Complements Existing Tools

Pong does not replace Confluence, Notion, Salesforce Knowledge, or Glean. It is the governance layer that turns scattered information into structured, human-verified Q&A pairs so existing tools and enterprise search have a trusted, precise answer layer to draw from.

Common Client Use Cases

Help your clients turn scattered information into structured, reusable answers that make their AI tools more accurate

New Hire Onboarding

New hire questions stay trapped in DMs and onboarding docs go stale. Pong captures both as reusable Q&As and keeps them current with Answer Check-Ins in Slack — giving future hires and your AI tools up-to-date information.

Sales Enablement

Competitive positioning and sales ops questions are unhelpful to others when in DMs & become outdated on external platforms. Pong structures them as Q&As and keeps them accurate from Slack — so reps & your AI tools always have current answers.

Customer Support

Troubleshooting information lives in veterans' heads and product changes outdate support docs. Pong turns both into Q&As and keeps them current with Answer Check-Ins — helping agents and improving AI responses for your customers.

HR & People Ops

Policies change and some HR questions are never asked at all! Pong captures & structures Q&As that wouldn't otherwise exist — filling information gaps and providing your employees & enterprise search tools with a new source of reliable data.

Executive Leadership

Humanize your executives with Individual Profile Pages where employees explore working styles and priorities. Pong keeps their pages fresh when changes are made in Slack — creating reliable context for the team and enterprise search.

New Hire Onboarding

New hire questions stay trapped in DMs and onboarding docs go stale. Pong captures both as reusable Q&As and keeps them current with Answer Check-Ins in Slack — giving future hires and your AI tools up-to-date information.

Sales Enablement

Competitive positioning and sales ops questions are unhelpful to others when in DMs & become outdated on external platforms. Pong structures them as Q&As and keeps them accurate from Slack — so reps & your AI tools always have current answers.

Customer Support

Troubleshooting information lives in veterans' heads and product changes outdate support docs. Pong turns both into Q&As and keeps them current with Answer Check-Ins — helping agents and improving AI responses for your customers.

HR & People Ops

Policies change and some HR questions are never asked at all! Pong captures & structures Q&As that wouldn't otherwise exist — filling information gaps and providing your employees & enterprise search tools with a new source of reliable data.

Executive Leadership

Humanize your executives with Individual Profile Pages where employees explore working styles and priorities. Pong keeps their pages fresh when changes are made in Slack — creating reliable context for the team and enterprise search.

New Hire Onboarding

New hire questions stay trapped in DMs and onboarding docs go stale. Pong captures both as reusable Q&As and keeps them current with Answer Check-Ins in Slack — giving future hires and your AI tools up-to-date information.

Sales Enablement

Competitive positioning and sales ops questions are unhelpful to others when in DMs & become outdated on external platforms. Pong structures them as Q&As and keeps them accurate from Slack — so reps & your AI tools always have current answers.

Customer Support

Troubleshooting information lives in veterans' heads and product changes outdate support docs. Pong turns both into Q&As and keeps them current with Answer Check-Ins — helping agents and improving AI responses for your customers.

HR & People Ops

Policies change and some HR questions are never asked at all! Pong captures & structures Q&As that wouldn't otherwise exist — filling information gaps and providing your employees & enterprise search tools with a new source of reliable data.

Executive Leadership

Humanize your executives with Individual Profile Pages where employees explore working styles and priorities. Pong keeps their pages fresh when changes are made in Slack — creating reliable context for the team and enterprise search.

Rapid Implementation Timeline

Get your clients live and seeing value in days, not months

1
Day 1

Install & Configure

Add Pong to Slack workspace. Configure initial Topics in Pong for suggested Q&A review routing. Set up integrations (Notion, Confluence, etc.).

2
Week 1

Seed Pong Library

Import existing documentation, upload files, and capture first private questions from employees. AI structures information into Q&A pairs for human review and approval.

3
Week 2-4

Drive Adoption

Roll out to client teams incrementally. Train champions. Monitor usage analytics. Refine governance rules and Answer Check-In cadence.

4
Month 2+

Optimize & Scale

Review answer reuse metrics, expand to more teams, integrate structured Q&A into enterprise search and AI tools, and establish long-term governance cadence.

Partner Benefits

Revenue opportunities and dedicated resources to help you deliver AI-ready governance to your Slack clients

Revenue Opportunities

  • Expand your practice with new services around answer governance and optimization that layer into Slack and AI projects — increasing deal size and generating recurring revenue.
  • Help clients get more value from Slack AI and enterprise search with structured, always-accurate answers.
  • Co-marketing and joint storytelling where it supports both your brand and ours.

Partner Support

  • Hands-on partnership support to help you build your Pong practice — including co-delivering your first client implementations.
  • Your client needs shape the roadmap — we prioritize feature requests from partners to build what matters most.
  • Implementation playbooks and best practices to deliver value from day one.

How to Become a Partner

Three simple steps to start delivering Pong to your clients

1

Book a Partner Demo

Let's talk! We'll explore how Pong works, discuss your Slack practice, and learn about your client base.

2

Build Your Pong Practice

We'll equip you with everything you need: implementation playbooks, best practices for answer governance, and hands-on training to deliver Pong confidently.

3

Launch Your First Clients Together

We'll partner with you on your first implementations — co-building them together so you're fully equipped to deliver independently going forward.

Partner FAQs

Everything you need to know about partnering with Pong

We offer flexible partner pricing that makes it easy to build Pong into your consulting packages and AI readiness offerings. Pricing is designed to be simple and predictable for client conversations, and we will work with you to design commercial terms that fit your practice and the types of engagements you run.
Pong is designed for rapid deployment. Most clients are up and running in under 5 minutes with our Slack application. For consulting partners, we provide implementation playbooks that help you deliver value immediately while setting up answer governance and AI readiness workflows for long-term success.
Partners get hands-on support to build their Pong practice — including co-delivering your first client implementations. Your client needs shape our roadmap, and you'll have access to implementation playbooks and best practices to deliver value from day one.
Partner onboarding typically takes 1-2 weeks and includes: (1) Training on Pong's governance layer and hands-on practice delivering it, (2) Access to implementation playbooks and best practices, (3) Co-building your first client implementations. We'll work with you to ensure you're fully equipped to deliver value from day one.

Ready to Partner with Pong?

Let's discuss how Pong's governance layer can expand your Slack consulting practice and help your clients give their AI tools the best data possible.