Slack's Governance Layer for Your Team's Answers
Capture, reuse, and maintain accurate answers without leaving Slack
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Implement Pong in 5 minutes.
How Pong Works
The governance layer that structures and maintains your team's answers
Capture
Pong's AI turns selected Slack conversations, knowledge base pages, and file uploads into structured Q&A pairs. You review and approve before adding to your Pong library.
- Ask questions privately in Slack - no fear of judgement or ghosting in large channels
- Turn any Slack conversation into a Q&A pair
- Integrate your existing knowledge base platforms
- Upload any document or file to Pong
AI structures your information, humans ensure accuracy
Reuse
Never answer the same question twice. Pong automatically responds to repeat questions and surfaces answers in searchable Profile Pages — reliable, human-verified data your team and AI tools can leverage.
- Feed enterprise search and AI tools with the best data possible
- Auto-answer repeat questions in Slack
- Browse Profile Pages by team, individual, or topic
- Structured, consistent answers every time
Reusable, trusted answers for your team and your AI tools
Maintain
Answer Check-Ins proactively ask you to verify or update Q&A pairs directly from Slack. Keep your answers accurate and reliable without leaving Slack — ensuring your team and AI tools always have fresh, trustworthy data.
- Set custom check-in frequencies — Choose cadence based on answer importance
- Update answers directly in Slack — Verify or edit without context switching
- No more forgetting to update answers on external platforms — Pong proactively prompts you automatically
- Always human-verified; always up to date — The governance layer your AI tools need
Effortless maintenance from Slack — fresh, reliable data forever
Why It Matters
The governance layer that makes enterprise AI trustworthy
Give Your AI Tools the Best Data Possible
Structured Q&A as the perfect building blocks for accurate answers
Pong takes the messy reality of Slack conversations and docs and turns it into narrow, structured Q&A units with owners and metadata. Instead of feeding AI long, noisy documentation, you give it clean, tightly scoped context so it can generate the most accurate responses possible.
- Narrow, structured Q&A units instead of sprawling documentation
- Human-validated answers with clear owners and associated teams that are always up-to-date
- Feed enterprise AI and search with the cleanest, most precise context possible
Answer Check-Ins proactively ask you to verify or update Q&A pairs directly from Slack. Keep your answers accurate without leaving Slack — ensuring your team and AI tools always have fresh, trustworthy data.
- Always human-verified, always up to date
- Set custom check-in frequencies for each answer
- Update answers in Slack, sync everywhere instantly
The Governance Layer Your AI Tools Need
Maintaining fresh data without leaving Slack
Enterprise Data Security
Built on proven & trusted infrastructure
Secure by design, built to protect your company's most important data. Pong prioritizes modern security principles and compliance from the ground up.
- Built on Slack's security infrastructure — All communication secured using Slack's enterprise-grade protocols
- Modern authentication — Secure OAuth 2.0 system through Slack, inheriting your existing Slack workspace access controls
- Encryption in transit and at rest — Your data is protected at every layer
Built for Every Team
See how teams across your organization benefit from Pong
Ready to Give Your AI Tools Better Data?
Add the governance layer that keeps your team's answers structured, verified, and up to date