Pong - Answers that stay accurate, for your team and its AI toolsPong
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Answers That Stay Accurate. For Your Team and Their AI Tools.

Save, verify, and serve accurate answers — all from Slack

Official Slack Partner

Pong
Slack

Implement Pong in 5 minutes.

Keeping answers accurate across Slack, Notion, Claude & ChatGPT at companies like

How Pong Works

Save the answers worth keeping from Slack DMs and AI conversations, verify they stay accurate, and serve them wherever your team and AI tools need them.

STEP 01

Save

Pull the valuable answers out of trapped Slack DMs, Claude, and ChatGPT conversations and into your team's library. Turn any message, AI chat, or piece of existing documentation into a structured, reusable answer. You choose what's worth saving — Pong does the structuring.

  • Save valuable work right from Slack DMs, Claude, or ChatGPT conversations
  • Turn any message, AI chat, or piece of existing documentation into a structured answer
  • Bulk-import from Notion, Confluence, or file uploads — review candidates before they enter your library
  • Opt-in by design: nothing enters your library unless you explicitly save it or approve it

AI structures your information, humans ensure accuracy

Processing Complete notification
AI-suggested answers from Slack messages
STEP 02

Verify

What you save stays accurate over time. Answer Check-Ins prompt the right person to confirm or update each answer directly in Slack. And because Pong syncs verified answers to your existing knowledge bases (Notion, Confluence), the AI tools that read from them serve answers that evolve with every check-in instead of stale docs.

  • Answer Check-Ins prompt owners directly in Slack — Verify or edit without context switching
  • Sync verified answers to Notion and Confluence — AI tools that read from them serve answers that evolve with every Answer Check-In, not stale docs
  • Set custom check-in frequencies per answer — Match cadence to how quickly each answer changes
  • Your AI tools only serve what humans have verified — The Intentional Memory your AI tools need

Effortless maintenance from Slack — fresh, reliable data forever

Answer Check-In prompt in Slack
STEP 03

Serve

The answers you keep accurate are what your AI tools serve. Pong auto-answers repeat questions in Slack, surfaces answers on browsable Profile Pages, and feeds your verified answers to Slackbot, Claude, ChatGPT, and the AI tools your team already uses.

  • Feed Intentional Memory to Slackbot, Claude, ChatGPT, and Notion AI
  • Auto-answer repeat questions in Slack
  • Browse Profile Pages by topic, team, or individual
  • Answer once, serve to every tool your team uses

Verified answers served to your team and your AI tools

Topic Profile page showing organized answers

Why It Matters

Save your team's best work, keep it accurate, and serve it to every AI tool they use

Stop Losing Your Best Work to Slack DMs and AI Chats

Save valuable work the moment it happens

Your team produces real, valuable work in Claude, ChatGPT, and Slack DMs every day — playbooks, troubleshooting guides, customer responses. Most of it stays trapped in the conversation. Save to Pong turns any one-off into a structured, reusable answer — so the next person who needs it doesn't have to start from scratch.

  • Save to Pong from Claude, ChatGPT, or any Slack DM
  • AI structures the content into a clean answer
  • Every saved answer gets an owner and is surfaced when teammates need it — in Slack, Claude, or ChatGPT

You've invested time building your team's knowledge, but it goes stale as your company evolves. Pong's Answer Check-Ins prompt the right person to verify or update answers directly in Slack — no manual audits, no external platforms to remember. Your team and their AI tools always work from accurate information.

  • Answer Check-Ins prompt the right person directly in Slack — two clicks to confirm or update
  • Set custom check-in frequencies per answer — weekly, monthly, quarterly
  • Verified answers feed Slackbot, Claude, ChatGPT, Notion AI, and enterprise search

Your Knowledge Stays Accurate — Without the Upkeep

Answer Check-Ins keep everything fresh from Slack

Enterprise Data Security

Built on proven & trusted infrastructure

Secure by design, built to protect your company's most important data. Pong prioritizes modern security principles and compliance from the ground up.

  • Built on Slack's security infrastructure — All communication secured using Slack's enterprise-grade protocols
  • Modern authentication — Secure OAuth 2.0 system through Slack, inheriting your existing Slack workspace access controls
  • Encryption in transit and at rest — Your data is protected at every layer

Built for Every Team

From onboarding to leadership, Pong keeps your answers accurate from Slack

New Hire Onboarding

New hire questions stay trapped in DMs and onboarding docs go stale. Pong saves both as reusable answers and keeps them current with Answer Check-Ins in Slack — giving future hires and your AI tools up-to-date information.

Sales Enablement

Competitive positioning and sales ops questions are unhelpful to others when in DMs & become outdated on external platforms. Pong structures them as reusable answers and keeps them accurate from Slack — so reps & your AI tools always have current answers.

Executive Leadership

Humanize your executives with Individual Profile Pages where employees explore working styles and priorities. Pong keeps their pages fresh when changes are made in Slack — creating reliable context for the team and enterprise search.

Customer Support

Troubleshooting information lives in veterans' heads and product changes outdate support docs. Pong turns both into reusable answers and keeps them current with Answer Check-Ins — helping agents and improving AI responses for your customers.

HR & People Ops

Policies change and some HR questions are never asked at all! Pong saves & structures reusable answers that wouldn't otherwise exist — filling information gaps and providing your employees & enterprise search tools with a new source of reliable data.

Distributed Teams

Waiting across timezones for answers slows everyone down. Pong provides instant, accurate answers right in Slack and on organized Topic & Individual profile pages in the web app — eliminating timezone delays for distributed teams.

New Hire Onboarding

New hire questions stay trapped in DMs and onboarding docs go stale. Pong saves both as reusable answers and keeps them current with Answer Check-Ins in Slack — giving future hires and your AI tools up-to-date information.

Sales Enablement

Competitive positioning and sales ops questions are unhelpful to others when in DMs & become outdated on external platforms. Pong structures them as reusable answers and keeps them accurate from Slack — so reps & your AI tools always have current answers.

Executive Leadership

Humanize your executives with Individual Profile Pages where employees explore working styles and priorities. Pong keeps their pages fresh when changes are made in Slack — creating reliable context for the team and enterprise search.

Customer Support

Troubleshooting information lives in veterans' heads and product changes outdate support docs. Pong turns both into reusable answers and keeps them current with Answer Check-Ins — helping agents and improving AI responses for your customers.

HR & People Ops

Policies change and some HR questions are never asked at all! Pong saves & structures reusable answers that wouldn't otherwise exist — filling information gaps and providing your employees & enterprise search tools with a new source of reliable data.

Distributed Teams

Waiting across timezones for answers slows everyone down. Pong provides instant, accurate answers right in Slack and on organized Topic & Individual profile pages in the web app — eliminating timezone delays for distributed teams.

New Hire Onboarding

New hire questions stay trapped in DMs and onboarding docs go stale. Pong saves both as reusable answers and keeps them current with Answer Check-Ins in Slack — giving future hires and your AI tools up-to-date information.

Sales Enablement

Competitive positioning and sales ops questions are unhelpful to others when in DMs & become outdated on external platforms. Pong structures them as reusable answers and keeps them accurate from Slack — so reps & your AI tools always have current answers.

Executive Leadership

Humanize your executives with Individual Profile Pages where employees explore working styles and priorities. Pong keeps their pages fresh when changes are made in Slack — creating reliable context for the team and enterprise search.

Customer Support

Troubleshooting information lives in veterans' heads and product changes outdate support docs. Pong turns both into reusable answers and keeps them current with Answer Check-Ins — helping agents and improving AI responses for your customers.

HR & People Ops

Policies change and some HR questions are never asked at all! Pong saves & structures reusable answers that wouldn't otherwise exist — filling information gaps and providing your employees & enterprise search tools with a new source of reliable data.

Distributed Teams

Waiting across timezones for answers slows everyone down. Pong provides instant, accurate answers right in Slack and on organized Topic & Individual profile pages in the web app — eliminating timezone delays for distributed teams.

Ready to Keep Your Team's Answers Accurate?

Pong keeps your knowledge up-to-date from Slack and serves it to the AI tools your team already uses