Pong - Slack's Intelligent Hub for Work QuestionsPong

Meet Pong.

Never Answer the Same Question Twice

Transform latent Slack data into a reusable asset for your entire organization.

What is Pong?

Pong is a Slack app that ensures you never have to answer repetitive questions more than once. Create reusable data that's helpful for your teammates (and that will improve your external software tools) right in Slack.

Slack's Intelligent Hub for Work Questions

Pong simplifies workplace communication in Slack by automating answers to repetitive questions, becoming your go-to hub for all work-related queries. With Pong, every question is answered, transformed into a reusable asset, and made easily accessible to your entire team.

Real Answers from Real Teammates

Pong delivers real answers from your teammates. The first time a question is asked in Pong, it's answered by a teammate. Once the answer is validated, Pong saves and automatically returns that answer for similar questions in the future.

New Data Source for Your Knowledge Base

Popular knowledge base tools rely on existing documented data, leaving valuable insights exchanged in DMs inaccessible. By routing work questions to Pong, previously unusable data becomes a reusable, documented asset - boosting productivity and enhancing other software tools.

Why Pong?

Teams are encouraged to ask questions in group channels so teammates, Slack search, and external software products can benefit from the answers. But this approach has challenges:

Fear of Judgment

People hesitate to ask questions in public channels, worrying they'll be judged for asking something "stupid."

The Bystander Effect

In larger groups, questions often go unanswered because people assume someone else will respond.

Trapped and Unusable Knowledge

Many prefer private direct messages, but this traps valuable work-related data in DMs that can't be referenced by other teammates or software tools.

The Pong Solution

With Pong, your team will:

Turn Trapped Data into a Reusable Asset

There's a massive amount of high-value work data that exists but is unusable, trapped in DMs. With Pong, we're helping organizations turn that latent data into a reusable asset, starting with Slack.

Silence the Noise of Repetitive Questions

Questions answered in Pong are saved and instantly returned to others who ask the same questions in the future, reducing repetitive pings and notification fatigue.

Supercharge Your Slack Workspace

Pong is a private, self-service hub for work-related questions, transforming answers into a reusable asset for all teammates and software tools, and fostering a culture of vibrant question-asking to boost your team's productivity on Slack.

See what Pong can do for you.

Find out how Pong can elevate your organization's Slack productivity.